Customer satisfaction

Contact information

1. Product quality

1. Product quality - importance

2. Project and technical documentation of product

2. Project and technical documentation of product - importance

3. Execution of a project

3. Execution of a project - importance

4. Delivery date

4. Delivery date - importance

5. Price level

5. Price level - importance

6. Technical knowledge and behaviour of sales managers

6. Technical knowledge and behaviour of sales managers - importance

7. Standard of offer

7. Standard of offer - importance

8. Contract structure

8. Contract structure - importance

9. Sales returns/complaints

9. Sales returns/complaints - importance

10. Your comments